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From 50 Days to 6: How Memphis Cut Permit Times by 87% Through Digital Transformation
Memphis and Shelby County's Division of Planning and Development transformed their permitting process through the Develop 901 initiative, reducing commercial plan review times from 30-50 days to just 6.5 days, an 87% improvement.
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What’s New at Accela: January 2026
From an inside look at our approach to AI to Accelarate returning this fall, January sets the stage for a year of transformation.
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Government-Ready AI: What Local Agencies Need to Know [+ Webinar Demo]
What does AI actually look like when it's designed for the realities of public sector work?
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From 90 Days to Next-Level Service: Citrus County’s Customer-Centric Permitting Transformation
When you’re processing 20,000 building permits and 80,000 inspections a year, 90-day delays aren’t just inconvenient—they’re devastating. Contractors can’t pay their crews. Residents can’t move into their homes. And county staff spend their…
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Empowering Communities: The Rapid Rise of Accela’s New Public Portal
One of the most significant shifts with the Public Portal is the speed of deployment. During a recent intensive session at the City Center at Hanna in Tampa, more than 12 agencies successfully completed their initial provisioning in approximately two hours.
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Accelarate 2026: Where Government Innovation Comes to Life
Accelarate 2026 will bring together leaders from across the country to collaborate, explore new ideas, and experience what’s next in digital government.
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Governance in Action: How San Diego’s IT-Business Partnership Drives Civic Success
For municipalities struggling with IT-business alignment, San Diego provides a clear roadmap: formalize governance, communicate constantly, define roles clearly, engage customers proactively, and never stop pushing the envelope.
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Cleveland Modernizes Permitting with Launch of Accela’s Public Portal
Cleveland recently implemented Accela's new Public Portal, a modernized permitting system designed to bring transparency, efficiency, and user-friendly navigation.
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