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Tag Archives: Civic Good

The Hitchhiker’s Guide to Accela Engage 2013 – DON’T PANIC!

There’s less than one week left until Accela Engage 2013 kicks off in San Diego, but don’t panic. Although the world isn’t coming to an end like in The Hitchhiker’s Guide to the Galaxy, time is running out to carefully plan your schedule to ensure you make the most of your time during the conference. If you haven’t nailed down your must-attend sessions and events, here’s a quick guide to a few things that may just help round out your experience next week: Haven’t registered yet? Not being able to attend Accela Engage would obviously have a serious impact on your entire experience. You can register until 11:59 pm on Wednesday,… Continue reading

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Regionalization and Open Government: Key Themes of This Week’s Civic Engagement Roadshow

Allen Chen
The Accela Crew was out in full force this week in the heart of the South, with stops in Atlanta, GA, and Charlotte, NC. Our gracious host cities invited us into their offices to talk about Accela’s new mission for #civicgood, to preview the new Civic Hero 311/service request app, to hear a brief introduction to the Accela Developer Portal (available at, and to interact at the first ever Southeastern regional user group meetings. Accela Sr. Software Architect Kris Trujillo discusses App Development in Atlanta In our discussions with Accela administrators and users, government leaders, and others from the local development community, several trends emerged: Engagement Is HOT Indeed!… Continue reading

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Better Governing through Civic Engagement

Jeff Stiles
It’s already happening. You see it when citizens report potholes, broken signs, graffiti or nuisances using 311 apps. You see it with hackathons, the open data movement, and with organizations like Code for America and Tumml brokering innovation by bringing together developers and government agencies. There’s a palpable energy driven by technological innovations, heightened expectations, and the diverse needs of governments and the businesses they serve. At Accela, we’re keenly focused on improving governing and governments through civic engagement. Why Civic Engagement and why now? Agencies of all sizes can now deploy cloud, web, mobile and social technologies to more effectively engage with their constituencies, meet changing regulatory and compliance standards and manage civic functions. The Center for Digital Government recently completed a survey of 150 local government IT and business leaders to measure awareness and need for regulatory software…. Continue reading

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CityCamp Palo Alto: Thoughts on Civic Hacking from Dr. Jonathan Reichental

Erica Harvill
Accela is a proud sponsor of the upcoming CityCamp Palo Alto, part of the National Day of Civic Hacking. The event, scheduled for June 1, 2013, will include panel discussions, technology demos, music and amazing food. Jonathan Reichental, the City of Palo Alto Chief Information Officer and the Founder and Co-creator of CityCamp Palo Alto, sent along some thoughts on civic hacking, which I’ve posted below. Read, comment, join us for a day of Civic Good and let us know if you will inspire and be inspired. Why Civic Hacking is Good News for Government and Our Communities by Dr. Jonathan ReichentalCity of Palo Alto Chief Information OfficerFounder and Co-creator of CityCamp Palo Alto Hacking 101 When US Navy warplanes returned to base after bombing missions during World War 2,… Continue reading

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What Does Civic Good Mean to You?

Jeff Stiles
Earlier this week, we announced the availability of the Civic Cloud and, in parallel with that launch, you’ll notice some changes in how we talk about what we do for government agencies, how we work with partners and developers and how we engage citizens. I want you to understand what we’re trying to accomplish, why we’re confident we can build our business and provide a lot of value to a lot of agencies, and how you can help tell the story. Today, Accela manages thousands of services and millions of transactions daily for more than 500 public agencies worldwide, connecting governments directly to people and streamlining processes such as permitting,… Continue reading

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