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Why Accela?

Hear from our customers.

“Having multiple departments using the same platform has allowed us to improve our review time on from multiple months to within a week.”

— Mary Wright, Business Analyst, Pima County, AZ

Accela Hurricane Response. Get the latest on how our Rapid Damage Assessment (RDA) Cloud Service can get impacted communities back on their feet faster.

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with Accela

Build communities, grow businesses, and protect residents with our simple yet sophisticated, out-of-the box civic applications. The scalable solutions are designed with best practices built-in for rapid implementation, reduced risk, and shortened time to value (est. 30-50%).

Modernize your government services with our robust, secure, compliant, government software that adapts to your evolving needs. The high-performance cloud platform can connect you to other departments and agencies to share data and create better resident experiences.

Leverage our decades of experience delivering solutions, training, services, and support to state and local governments exclusively. As partners, our experts get you up and running, help you develop your own Accela product expertise, and keep you optimized for the future.

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Powerful, future-ready civic applications on a single platform

ACCELA CIVIC PLATFORM BUILDING COMMUNITIES GROWING BUSINESSES PROTECTING CITIZENS Resident & Business Users Agency Field Users Agency Back Office Users ALCOHOLIC BEVERAGE CONTROL BUSINESS LICENSING BUILDING SERVICE REQUEST MGMT PLANNING OCCUPATIONAL LICENSING CANNABIS REGULATION ENVIRONMENTAL HEALTH FIRE PREVENTION

Residents

Easily submit requests for items such as planning and building permits, and access updates and information from any device.

Field

Streamline documentation uploading, removing manual processes, and leverage automated workflows for greater efficiency in the field.

Back Office

Automate and simplify tasks around permitting, licensing, and code enforcement to reduce agency costs,increase security and improve customer satisfaction.

Building

Automate all aspects of the building permitting process while providing total visibility for agency staff.

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Planning

Fast-track community development by automating zoning, site plan reviews, land use entitlements, complaint management, and code enforcement tasks.

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Service Request Management

Residents can make requests, access information and engage with community services via a branded mobile app.

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Business Licensing

Reduce turnaround and provide better customer service to business owners with automated staff workflows and concurrent application review.

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Alcohol Beverage Control

Minimize steps required in complicated permitting processes, reduce turnaround time, provide better customer service and ensure important safeguards.

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Cannabis Regulation

Automate workflows, flexible license types, and strong compliance functionality.

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Occupational Licensing

Simplify the licensing process with an online portal, automated workflows and easy document upload capabilities.

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Fire Prevention

Modernize inspections, plan review and permit processing to allow fire staff to concentrate on the safety of citizens.

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Environmental Health

Protect the public health by delivering superior department services and convenient access through a public portal.

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Civic Platform

A modern cloud platform to help agencies eliminate data silos, cut costs and innovate service delivery.

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