Mobile Solutions Archives - Accela

Tag Archives: Mobile Solutions

Five Smart City Trends for Mobile

Jason Shueh

These Mobile Strategies May Aid Cities to Engage Residents and Increase the Impact of Services

Whether you deliver services from city hall or a Fortune 500 company, having a mobile strategy is vital. Today government services must be available on mobile if they intend be effective or serve residents equitably. In 2018, the research firm Statista reports 52.2 percent of all website traffic worldwide is generated by mobile phones. Further, mobile traffic is expected to increase sevenfold from 2016 to 2021. As the population of mobile users grow — currently at 3.7 billion — state and local governments are expected to make websites mobile ready,… Continue reading

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The Mobile Citizen: Reach Them Where They Are (Part 1 of 4)

David Shaeffer
There’s a shift happening in how we get information, use services and communicate with others. It’s a mobile shift. Forrester, a leading market research firm, calls it the “mobile mind shift” and describes it as an “expectation that I can get what I want in my immediate context and moments of need.” As companies like Uber and Amazon continue to leverage mobile technology to reach customers during these specific “mobile moments,” it’s not as easy for government to engage their “mobile” citizens. Why? Because, unlike businesses, governments can’t target their customers with a service tailored to a specific need. Government must serve everyone by delivering a multitude of services as efficiently and cost-effectively as possible…. Continue reading

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Guest Blog: Building a Better Palo Alto with Civic Insight

Editor’s Note: This is a guest post from Civic Insight, one of Accela’s app partners. Picture this: you’re an entrepreneur who’s just signed the lease on your new storefront. You’re itching to knock down some walls, to make the space embody your vision. Or maybe you’re a homeowner looking to remodel your kitchen, or finally finish out that basement. These folks are vital to a thriving city: the ones launching new businesses, fixing up old buildings, investing in their homes and creating new places for residents to live, work and play. As a public servant looking to foster economic development, you want to make it as easy as possible for people to build in your city…. Continue reading

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Guest Blog from Microsoft | Mobile Solutions Connecting Citizens with Government

Mobile Solutions Connecting Citizens with Government On behalf of Kevin Koh, Director, Government Solutions, Microsoft Government agencies often deal with the same types of issues as other businesses. With increased pressures to cut costs, minimize risk, and keep pace with change, government agencies need modern, secure and affordable mobile solutions to ensure their employees are able to stay connected and productive wherever they are. Government ultimately exists – whether it be local, state, or federal – to serve the populace and to give a voice to the community. Being able to easily connect with colleagues and citizens while in the office or on the go empowers employees to do their job more effectively by using the best means of communications for the situation…. Continue reading

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