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Since 1999 Accela has provided market-leading software solutions that empower state and local governments worldwide to build thriving communities, attract and grow businesses, and protect citizens. From planning, building, licensing and permitting, to asset and service request management, finance, environmental health and more, Accela’s SaaS offerings are designed to readily solve government’s biggest challenges with extensive domain expertise built into every solution. Powered by Microsoft Azure, Accela’s open and flexible workflow automation technology helps agencies address specific constituent needs today, while ensuring they are prepared for any emerging or complicated challenges in the future. Accela’s solutions serve more than 80 percent of America’s largest cities. Accela is headquartered in San Ramon, California, with additional offices around the world.

Governance in Action: How San Diego’s IT-Business Partnership Drives Civic Success

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Accela

| Civic Innovators Podcast
For municipalities struggling with IT-business alignment, San Diego provides a clear roadmap: formalize governance, communicate constantly, define roles clearly, engage customers proactively, and never stop pushing the envelope.
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Cleveland Modernizes Permitting with Launch of Accela’s Public Portal

Cleveland recently implemented Accela's new Public Portal, a modernized permitting system designed to bring transparency, efficiency, and user-friendly navigation.
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From 300+ Workflows to One Solution: Virtual Inspections That Adapt to Your Agency

Local government agencies face mounting inspection backlogs while citizens demand faster, more convenient service. Virtual inspection technology offers a promising solution, but only when…
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What’s New at Accela: October 2025 Highlights

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Accela

| Company NewsGovTech
This month, we're highlighting how forward-thinking agencies are leveraging technology to deliver better outcomes for their communities—from streamlining permitting processes to building stronger public-private partnerships. 
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From Silos to Success: How Merced County Unified Land Management and Cut Permit Times by 72%

In this episode, Nicole Ubbink, Assistant Director of Community and Economic Development at Merced County, joins Noam and Dustin to share how her team unified previously siloed departments onto one platform, reduced residential permit processing times from 185 days to just 52 days, and brought 5,000 business license holders into the digital age—all while maintaining their commitment to exceptional customer service.
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Transforming Brownsville: How Digital Innovation is Revolutionizing Permitting Services

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Accela

| Accela Customer
We’re passionate about helping communities modernize their government services, and few success stories exemplify this mission better than the City of Brownsville’s…
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GovPath + Accela: Two Decades of Excellence in Government Technology Partnership

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Accela

| Accela Partners
Behind every successful government technology partnership is the desire to solve complex government challenges.
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Building Efficiency: How Tampa & Lennar Homes Cut Plan Review Times by 30%

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Accela

| Customer Stories
Cities and builders are collaborating to streamline complex processes, reduce delays, and meet the challenges of modern development head-on. In this episode, JC Hudgison,…
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