Accela Customer

Local government agencies face mounting inspection backlogs while citizens demand faster, more convenient service. Virtual inspection technology offers a promising solution, but only when…

In this episode, Nicole Ubbink, Assistant Director of Community and Economic Development at Merced County, joins Noam and Dustin to share how her team unified previously siloed departments onto one platform, reduced residential permit processing times from 185 days to just 52 days, and brought 5,000 business license holders into the digital age—all while maintaining their commitment to exceptional customer service.

We’re passionate about helping communities modernize their government services, and few success stories exemplify this mission better than the City of Brownsville’s…

As wildfires continue to impact Southern California, our thoughts are with all the communities facing this crisis. Accela is committed to supporting those impacted during…

As the 2024 hurricane season progresses, Accela reaffirms its commitment to supporting communities in their time of need. When disaster strikes, a rapid response is…

As 2023 comes to a close, here are a few reminders about the valuable resources available through Accela University. Accela University offers interactive, virtual…

August is heating up and so are the events at Accela! This month’s roundup brings an inside look at what you can expect at Accelarate…

Exciting things are happening this summer at Accela, and this month’s roundup will keep you informed so you don’t miss out! From insights around the…