Accela Blog

Accelarate 2026 will bring together leaders from across the country to collaborate, explore new ideas, and experience what’s next in digital government.

For municipalities struggling with IT-business alignment, San Diego provides a clear roadmap: formalize governance, communicate constantly, define roles clearly, engage customers proactively, and never stop pushing the envelope.

Cleveland recently implemented Accela's new Public Portal, a modernized permitting system designed to bring transparency, efficiency, and user-friendly navigation.

Local government agencies face mounting inspection backlogs while citizens demand faster, more convenient service. Virtual inspection technology offers a promising solution, but only when…

This month, we're highlighting how forward-thinking agencies are leveraging technology to deliver better outcomes for their communities—from streamlining permitting processes to building stronger public-private partnerships. 

In this episode, Nicole Ubbink, Assistant Director of Community and Economic Development at Merced County, joins Noam and Dustin to share how her team unified previously siloed departments onto one platform, reduced residential permit processing times from 185 days to just 52 days, and brought 5,000 business license holders into the digital age—all while maintaining their commitment to exceptional customer service.

We’re passionate about helping communities modernize their government services, and few success stories exemplify this mission better than the City of Brownsville’s…

Behind every successful government technology partnership is the desire to solve complex government challenges.