As the leading platform provider for government, Accela is always looking for innovative approaches to improving access to information and to citizen engagement. That’s…

Picture this: you get in your car to go about your day. Maybe you’re going to run some errands or heading…

There’s a shift happening in how we get information, use services and communicate with others. It’s a mobile shift. Forrester, a leading market research…

In the city offices of Tacoma, Washington, hearing the community is all about “hearing the customer.” Speed, accessibility, efficiency, transparency, convenience, these hallmarks of…

Philly’s service request platform and civic engagement strategy show how cities can use mobile apps to build community Cities searching for a next-level strategy…

When Abraham Lincoln spoke the phrase, “government of the people, by the people, for the people,” he envisioned a government that existed to better serve…

Each year, billions of citizens visit our National Parks and Federal and State lands. Yet, most agencies still haven’t found a way to leverage…