Civic Platform

In this episode, Nicole Ubbink, Assistant Director of Community and Economic Development at Merced County, joins Noam and Dustin to share how her team unified previously siloed departments onto one platform, reduced residential permit processing times from 185 days to just 52 days, and brought 5,000 business license holders into the digital age—all while maintaining their commitment to exceptional customer service.

Organizations rely heavily on data to inform business decisions, optimize operations, and enhance customer experiences. However, a pervasive challenge that many companies face is the…

Technology is integral to nearly every facet of society, and the need for more skilled IT professionals has become a pressing issue. This problem is…

All eyes are on Las Vegas this week as the city prepares to host Super Bowl LVIII. This is a monumental event for the city…

Digital transformation is vital for state and local governments to better serve their residents with productivity improvements for agency employees and enhanced online experiences for…

The following blog is part of a new ‘futures’ series authored by Remo Prinsloo, a Lead Solution and Futures Architect for Accela in the Asia…

In recent years—and in response to valuable feedback we received from our customers—Accela shifted its product release schedule to deliver two major releases per year,…

For years, Accela has aspired to shift its Civic Applications to a cloud infrastructure. Now, with over 200 successful customer migrations from Accela’s data…